Latest Volunteering Roles – #VolunteersWeek

Here you will find the some of the latest Volunteering Opportunities from across Sefton and the Liverpool City Region.

Brighter Living Partnership

Role: Shopping Volunteer

Brighter Living Partnership set up a shopping service as a result of COVID19 in April 2020 which continues to operate today. The service has primarily focused on the Southport area but will now be covering the areas of Bootle and Waterloo as well from June 2021. We are looking for individuals who are happy to help out vulnerable members of our community with shopping support, this is a rewarding volunteering role and the clients are very grateful for the support received. The role is based around your availability, you will get to know your clients and build up a rapport with them and you will be helping keep people safe.

The service is a once weekly service to vulnerable clients in which a volunteer is allocated a particular client or clients in respect to your availability and following a discussion with the volunteer. There are two different options for how the service works, these are explained below:

Option 1 – BLP staff member receives the shopping list which is then passed onto the volunteer who then goes to complete the shop and deliver this to the client at their doorstep

Option 2 – Volunteer picks up the client from their home address, takes them to the shop and supports the client with the shopping and then takes them back home. We are calling this ‘Buddy Shopping’

We have developed a volunteer pack for shopping volunteers for both roles so more information will be given before the role begins.

Contact: Matty Smith
Phone Number: 07712 443735
Email: matty.smith@brighterliving.org.uk


Citizens Advice Sefton

Role: Telephone advice Volunteer

Do you want to make a real difference to people’s lives and have a positive impact on your community?  Come along and volunteer with Citizens Advice Sefton!

Volunteers are urgently needed to support our telephone advice service.  No previous experience is required as you will be offered a comprehensive programme of training for the role.

We welcome volunteers from all backgrounds, including Black Asian and Minority Ethnic (BAME) volunteers, disabled volunteers, LGBT volunteers and non-binary volunteers. You do not need any specific qualifications, but you will need to have basic IT skills, be friendly and approachable, be a good listener, and have a respect for views, values and cultures that are different from your own.

To find out more, please email Linda Jones at linda.jones@seftoncab.org.uk or by telephone on 07946285019.


Cornerstone Methodist Church

Role: Toddler Group Volunteer

Are you good with young children? Are you able to help with a new, 12 week, community project? Volunteers are needed for a short term project tackling issues faced by families as we transition out of Covid-19 restrictions.

Cornerstone and Village Church Toddlers + is a toddler group based in the Churchtown area of Southport with the added benefit of a programme of activities for parents and carers to access help tackling feelings of isolation, loneliness and lack of confidence whilst also focussing on practical solutions to help mental and physical health and wellbeing. We are looking for volunteers to join our team – whether you’re good with children, able to help with refreshments or can provide a listening ear to parents and carers who need a chat, we have a volunteer position for you! You will receive training, expenses and be a part of a fun, diverse team. Get in touch now!

Contact: Sarah McDonald-Howard   
Phone Number: 07444 149 684
Email: Sarah@SouthportMethodist.org.uk


Compassion Acts

Role: Next Steps Mentor

What is Next Steps
This is our programme which gives a framework for a number of poverty reduction interventions over the medium to long term. Not expecting ‘quick fixes’ we recognise that through consistent and caring support,  people can tackle the various barriers to personal growth, to financial security and overall mental wellbeing.

What is a Next Steps Mentor?
We are seeking someone with excellent organisational skills, with empathy and emotional intelligence.  You may have a background in training, coaching or pastoral work.

The mentor must not override the autonomy and agency of the individual but nurture increasing confidence and the ability to navigate the challenges of modern life. Examples may include form filling, budgeting, job applications, training courses, accessing mental health support and other sessions as we develop this service.

What is Compassion Acts
We are a  poverty reduction charity covering Southport, Formby and surrounding villages.

Our Vision 
A hopeful future, where poverty is challenged at its root and brought to an end; with individuals and families seeing real change in their lives.

Our Aim
To tackle poverty and increase social wellbeing in all our neighbourhoods,  through advice, guidance, food-distribution and other interventions.

Our Mission
Bringing Churches and other people together to ACT as good neighbours in Southport, Formby and surrounding areas, revealing the COMPASSION in the heart of Jesus for the marginalised and powerless.

Main objectives of this volunteer role

  • To get alongside the Next Steps Member agreeing a level of contact, and frequency of ‘check ins’ that are appropriate to the individual
  • To produce a simple personal Plan for each member

Main responsibilities

  • To apply for and support the Member’s applications for training courses.
  • To advocate for the Next Steps Member.
  • To deliver informal life-coaching .
  • To refer into other services as appropriate.
  • To encourage use of and evaluate income-maximisation services.
  • Anything else as the project evolves and by mutual agreement activities can be included.

Resources available

  • The Victoria Centre (from Spring 2021) .
  • The community room (for training sessions) and the interview rooms.
  • A signposting manual for use with clients and the chance to feed ideas into its regular updating.
  • A mobile phone, if necessary.
  • Access to and training in a new in-house database system (in 2021)  for recording client data and statistics. 
  • Compassion Acts training in dealing with difficult people, managing stress, coaching, safeguarding and other training for volunteers through the year.
  • Regular review process from line manager to allow debrief and feedback about mentees in a safe/secure manner.

Contact: Jess McGlynn
Email: office@compassionacts.uk


Crisis Cafe

Role: Mental health support Volunteers

Volunteers aged 18 + required who are prepared to support adults that are in a mental health crisis. Volunteers can be with or without lived experience but must be empathic, understanding, supportive and able to listen to the service users needs, displaying a fully inclusive, non-judgemental approach.

Full training will be provided, volunteers must be able to recognise when the service user is in need of more professional help and notify a staff member regarding their concerns.

Volunteers would assist the team by helping to prepare some basic food snacks and hot drinks, assisting with signposting and referrals to other organisations, possibly helping service users fill in forms, playing board games and the potential to assist staff to create some small therapeutic groups.

The hours of service will be Friday, Saturday and Sunday 5-11pm but this can be split into more manageable chunks for Volunteers eg: 5-8pm and 8-11pm if preferred.

Location: Alchemy, Mornington Rd, Southport, PR9 0TS

Contact: Sherran Robb
Phone Number: 0151 920 0726
Email: Crisiscafe@seftoncvs.org.uk


Deafblind UK

Role: Telephone Wellbeing Volunteer (home based)

Keeping in regular contact with our members to check on their wellbeing is one of our key services.
We like to ensure that our members are receiving the best support possible from us; we do this by staying in touch with wellbeing calls, establishing how they are and how Deafblind UK can further support them. By asking how someone is, this may lead you to understand that they are lonely, depressed, needing some help in using technology etc – all areas where Deafblind UK can then follow up with support or it may be that they are absolutely fine and just happy to receive the phone call!

How can you help…
We are looking for confident, chatty and friendly individuals who can hold short conversations with our members over the phone. You could be chatting about similar interests or learning about their lives while making that ‘check in’ call – Whatever the conversation you’ll be making a positive difference.

Something as simple as phone call could brighten up our members’ week!
You don’t need to be local to the member and you don’t need experience to become one of our Wellbeing Callers. The majority of our members communicate with clear speech so no specialised skills or knowledge is required. You just need to be comfortable talking over the phone, engaging, able to instigate conversations and commit to a regular weekly time slot to make calls to our members. We provide full training and ongoing support as part of your onboarding and the opportunity to join our growing team of amazing volunteers.


Role: Helpline Volunteer (Home Based)

Do you want to increase your admin or customer service skills? Then we have the perfect volunteering opportunity for you…
We are looking for enthusiastic volunteers who want to support our members and join our friendly team of staff and volunteers. In this role, you will be assisting with the incoming calls, text and emails coming into the National Helpline. Our members get in touch for a whole host of reasons – no day is the same! Some knowledge or experience of sight and or hearing loss would be an advantage in this particular role and confidence in speaking with people of all ages and backgrounds over the phone.

Duties would be varied ranging from dealing with basic incoming contact and referring any complex issues to our Membership Services team, updating our information library or carrying out research to support our work helping those with sight and hearing loss. You’ll receive full one to one training and gain a range of new skills and the confidence to use them. Although this is a remote role, there will always be a member of the team available to support you in your role.

We are looking for volunteers who would be available to support us in a slot between 9.00am – 5.00pm Monday to Thursday and until 4.00pm on a Friday

Volunteering is a great way of improving you own skills and supporting others – why not join the team and make a difference to real people’s lives……


Role: Telephone and Email Befrienders (Home Based)

Deafblind UK members have combined sight and hearing loss and many live alone with few family and friends around them.
Could you help support our members who would like to stay in contact over the telephone and receive a weekly call from a friendly volunteer?

Making a regular call or sending an email to one of our members could make a huge difference right now. So many of them live alone and having the opportunity to speak to another person can be of huge benefit to their general wellbeing.

How can you help…
We are looking for confident, chatty and friendly individuals who can hold a good conversation and be matched with one or two of our members to keep in touch over the phone. You could be chatting about similar interests or learning about each other’s lives. Whatever the conversation you’ll be making a positive difference.

Something as simple as phone call could brighten up our members’ week!
You don’t need to be local to the member and you don’t need experience to become one of our chatty volunteers. The majority of our members communicate with clear speech. You just need to be comfortable talking over the phone, engaging, able to instigate conversations and commit to regular weekly calls.

Contact: Vanessa Bradley
Number: 01733 973432
Email: volunteering@deafblind.org.uk


Feelgood Factory

Role: Friendship Volunteer

Telephone Friends who undertake to phone one or more people in need of a chat every week or fortnight.  This can be very flexible and from your home but we do ask for consistency for the sake of the person you are phoning.

Friendship Bubbles which is a new idea to help people safely leave their homes in small groups.  Your role will be to pick up a couple of isolated people and take them out together for an hour or so, usually for a cup of tea or coffee.  The idea is to create safe “friendship bubbles” to encourage isolated people to mix a bit more.

For more information visit: www.feelgoodfactory.org.uk/index.php/volunteering/friendship-volunteer


Role: Man Cave Volunteer

Man Cave is a programme for younger men (20-45) who might be finding it a bit difficult to mix with other men of the same age. We need volunteers who would be prepared to work with the men themselves to expand the programme.

Part of the role would also be acting as buddy for individuals in the group and helping to attract and support new members.

For more information visit: www.feelgoodfactory.org.uk/index.php/volunteering/man-cave-volunteer


Guide Dogs

Role: Collection Box Coordinator

To place collection boxes locally as part of their daily life and every few months tally up the funds before paying them in to Guide Dogs.

The time commitment for this role is flexible and would include spotting opportunities to place boxes during your daily activities.

For more information visit: www.guidedogs.org.uk/how-you-can-help/volunteering-for-guide-dogs/volunteer-role-descriptions/collection-box-coordinator/


Role: Sighted Guide

Provide sighted guide assistance on a regular basis to people living with sight loss – you will be matched with a suitable partner.

For more information visit: www.guidedogs.org.uk/how-you-can-help/volunteering-for-guide-dogs/volunteer-role-descriptions/sighted-guide/#what-does-sighted-guiding-involve


Role: Fundraiser

You will assist the local fundraising team in promoting and taking part in a variety of activities to raise money for Guide Dogs. It is a social role and the time commitment can be very flexible, and there are organise events throughout the year.

For more information visit: www.guidedogs.org.uk/how-you-can-help/volunteering-for-guide-dogs/volunteer-role-descriptions/fundraiser/


North West Air Ambulance

Role: Till Volunteer

Volunteers are at the heart of our charity – without volunteer support we simply wouldn’t exist!

  • This is a volunteering role, not paid employment
  • Applicants must be aged 16 or over
  • Volunteer travel costs to/from our Southport store are reimbursed in line with the charity’s general expenses policy

What can I get involved with?
We are currently looking for volunteers to help with customer service and till duties. If you’re keen to develop your skills, have great customer service, and have a few hours to spare, this could be a great role for you.

When and where can I volunteer?
The role is based in our Southport store on Tulketh Street (PR8 1AF). Volunteering slots are available on Thursdays, Fridays and weekends. Ideally, volunteers help for at least half a day once per week.

Contact: Jennifer Tunstall
Mobile: 07511 053 574
Email: volunteer@nwaa.net


Sefton Advocacy

Role: Independent Advocate

Are you passionate about improving the lives of children and young people in care?

Could you support a young person have their say in decisions made about them, help them to understand their rights and challenge anything they are unhappy with.

 If you could spare a couple of hours a month to volunteer as an Independent Advocate, we would love to hear from you.

The purpose of our independent advocacy is to:

  • Assist and support children and young people to speak out/speak up for themselves
  • Ensure that the young person’s voice is heard and listened to.
  • Help children and young people to understand decisions that have been made about their care
  • Assist children and young people to understand their rights and the services that are available to them.

As a volunteer, you will receive:

  • Initial training including Independent Advocacy, Safeguarding and Children’s Social Care
  • Ongoing supervision and support
  • Access to free specialist training relevant to your role
  • Reimbursement of expenses (including travel)
  • Skills and Experience to assist with future job opportunities

Our Independent Advocates will usually support young people at appointments / meetings during office hours, therefore we particularly welcome interest from volunteers who are available midweek (any days Mon-Fri).

For more information Contact Cheryl Yates, Independent Visiting and Advocacy Officer:

cheryl.yates@sefton.gov.uk 0151 934 4167 / 0771843282


Liverpool Based – British Red Cross

Role: Customer Service Volunteer

If you enjoy being in an office environment, are compassionate and like meeting people then this could be the role for you. Volunteers like you provide people in their local community with wheelchairs and other equipment to help them get moving again after an illness or injury. Whether it is to help take a relative out, or take a child to school, it makes a difficult and distressing time a little bit easier. Spread the power of kindness with us and help make sure that everyone who needs one can get a wheelchair.

For more information visit: volunteer.redcross.org.uk/opportunities/16560-customer-service-volunteer-liverpool-2021-01-25

If you have a Volunteering Role you would like to promote please email: info@volunteeringsefton.org.uk

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